Administration & Support Services

Customer Administration Officer Full-Time

Murrumbidgee Irrigation

Murrumbidgee Irrigation

Customer Administration Officer

Do you want to join a team which supports successful agricultural enterprises by enabling the delivery of water to the nation’s food bowl?  

Do you want to develop highly sought-after skills and experience in an industry-leading business? 

Grow your career with Murrumbidgee Irrigation. 

About us 

Murrumbidgee Irrigation (MI) is one of the largest private irrigation companies in Australia serving over 3,000+ landholdings that is owned by our shareholder customers within an area of 378,000+ hectares. The irrigation water and drainage services we provide have helped create a diverse and highly productive agricultural region known as the Murrumbidgee Irrigation Area (MIA). The MIA is one of the most diverse and productive regions in Australia, forming part of the Murray-Darling Basin. The MIA is home to over 50,000 people with most jobs tied inextricably to the water we supply to farms and industry. We are a dynamic and innovative regional company that employs approximately 150 people at two locations in the MIA - Griffith and Leeton. 

We’ve been around for over 100 years, but our job is simple - to deliver water in the best way possible. 

About the role 

We are after a passionate Customer Administration Officer to join our Customer Services Team. The aim of this role is to provide frontline customer service to the Intermediaries (Brokers & Solicitors) and provides administrative support to the Customer Services Team and support the wider business to maintain and improve accuracy and quality of core data, document customer agreements and process customer applications in a safe, positive and customer-centric manner. 

What you will bring 

  • Outstanding Customer service experience  
  • Understanding of contracts and legal principles  
  • Understanding of farming practices, industries and irrigation  
  • Qualifications in Business Admin, or Customer Service, or Data Analytics are desirable.  
  • Demonstrated ability to construct and manipulate spreadsheets, databases and other essential computer software (i.e.) Microsoft Office Products. Extremely high levels of ability to work with specialised customer databases and systems   
  • Live in or be willing to relocate to the Griffith Area (or its surrounds). 
  • Ability to gather relevant facts on which to make decisions, think through consequences, consult appropriately, and commit to or enable a timely decision.  
  • Have excellent teamwork and interpersonal skills. 
  • Capacity for analytical thinking and the ability to identify the key elements of complex issues and problems. 
  • A ‘can do’ attitude focused on delivering outcomes 
  • Commitment to a strong values culture and a preparedness to ‘walk the talk’. 

What can we offer you? 

MI offers: 

  • A proactive and inclusive work culture with a focus on safety – ‘nobody gets injured on my watch’.  
  • Values based workforce – Integrity, Customers, Accountability, Respect, Teams 
  • an attractive and competitive remuneration, including access to salary packaging for superannuation, novated lease and remote area housing.  
  • Excellent work-life balance with the opportunity to secure additional annual leave 
  • Health and wellness programs, employee assistance program, company paid parental leave 
  • Country living at its best with fresh air, cosmopolitan cafes and restaurants, thriving community all in a beautiful place (see for more info)   

If you have a passion for Customer Services and are ready to take on the challenge, APPLY NOW!  

For more information about MI, what we do and what we can offer you, please visit  

For any questions, please contact the Team at MI on (02) 6962 0200 or via email at  

About Murrumbidgee Irrigation

Murrumbidgee Irrigation is a dynamic and innovative regional company that employs approximately 180 people. We have regular employment opportunities in a wide range of trades, vocations and professions. We are one of the largest private irrigation companies in Australia, serving over 3,000 landholdings owned by over 2,500 customers. Our core business is the delivery of water through an extensive integrated supply and drainage network within an area of 660,000 hectares. We are building a new future together with our customers and the community and over the past 12 months, we have delivered the most significant suite of infrastructure modernisation projects in our 105 year history. We are focused on customer service, safety performance and a productive and rewarding working environment for our people.


  • Job Title: Customer Administration Officer
  • Employer: Murrumbidgee Irrigation
  • Job Type: Full-Time
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