Service Manager

•  Operations
•  Management
•  Griffith, NSW
•  Permanent Full Time

16/4/2024

• Manage service delivery for our workshop and field service technician teams
• Join a supportive team | Griffith location
• $$$ on offer to attract a high calibre individual

About Us:
  
Riverina Lift Trucks is now a proud part of the Adaptalift Group and continues to provide an outstanding level of service to customers throughout the Southern NSW, ACT and Murray Goulburn region.  We are proudly supporting the Australian economy by selling, hiring and servicing the Materials Handling, Access and Telehandling equipment that keeps local goods and industries moving.  As authorized distributors of market-leading equipment brands including Yale, Hyster, Manitou, Dingli, Karcher and JLG; we can deliver precise solutions to the varied needs of our customers.
 

Consistent growth provides us with the momentum to create a new position in our Griffith Riverina Lift Trucks branch for a Service Manager.  

The Role - Key Points of Interest: 

• Reports to the General Manager of Riverina Lift Trucks.
• Manages service delivery and customer service standards across the Griffith region workshop and Field Service team including Benalla, Albury and Shepparton.  This spans all aspects of service including planned maintenance and unplanned support.
• Maintains and promotes a safety-first operational environment in line with all company safety policies, standards, expectations and legislation.
• Maximises service and warranty revenue through best practice operational management and cost control.
• Achieves labour productivity standards for the Field Service Technician team. 
• Ensures the Field Service vans, tooling, and PPE equipment is supplied and maintained to company quality standards.

Here’s What We’re Looking For:

• Verifiable success as a senior manager in an OEM or Dealership Service Department
• Mechanical trade certificate or equivalent experience
• Capital Equipment industry knowledge or similar industry exposure will be considered. 
• Proven leadership skills.  You can set expectations, hold your team accountable, motivate and inspire high performance and provide feedback in the right way.
• High care factor.
• A personable, friendly approach. 

Applications:

If this opportunity interests you, then APPLY NOW and submit your resume.